Your phone, your freedom — with patient, step-by-step help.
We help adults 55+ feel confident with their smartphones. From video calls and photos to online banking and scam safety — we make it simple, safe and stress-free.
A simple goal: help older adults use phones with confidence.
We saw family members struggling with video calls, passwords and spam calls — and knew there had to be a calmer, friendlier way to learn. My Phone Pal was created to give patient guidance, practical steps and the confidence to use a smartphone every day.
Today we offer one-on-one sessions and weekly classes focused on real-life tasks: joining a Zoom call, sending photos, getting directions, banking securely and spotting scams.
Friendly help for beginners and beyond
- Beginners who want patience and clear steps.
- Grandparents who want easy video calls & photos.
- Anyone worried about spam calls, scams & fraud.
- People who want safe online banking & bill pay.
Step-by-step, at your pace
- 1) Friendly chat about your goals.
- 2) Hands-on lesson — we show, then you try.
- 3) Practice until it clicks — calm repetition.
- 4) Simple written steps to keep.
Practical skills for everyday life
What our members say
“I finally joined the family Zoom without help. The printed steps were a lifesaver.”
“They showed me how to spot scam calls. I feel safer answering the phone now.”
“We set up online bill pay together. It’s been stress-free ever since.”
We’re here to help
Contact
Phone: (203) 951-1309
Email: help@myphonepal.org
Hours: Mon–Sat, 9am–6pm ET
We reply within one business day.
Where we help
Based in New Haven, CT. In-person sessions across Connecticut and Zoom sessions anywhere in the U.S.
Popular topics
- Sending photos & joining video calls
- Blocking spam & reporting scams
- Using Maps, ride apps & calendar
- Online banking & password managers